At Kashi Biker’s World, we are committed to delivering your motorcycle accessories and riding essentials safely and efficiently. This Shipping Policy explains our order processing, shipping, delivery, and related procedures.
1. Order Processing
Once an order is successfully placed and payment is confirmed, we begin processing the order.
Orders are generally processed within 1–3 business days. Orders placed on weekends, public holidays, or during periods of high demand may require additional processing time.
Once your order has been dispatched, shipping or tracking information may be shared through the email address or mobile number provided during checkout.
2. Delivery Time
Delivery time depends on your location, product availability, and the courier service handling your order.
Estimated delivery timelines are generally:
- Metro cities: 2–5 business days
- Other cities and towns: 3–7 business days
- Remote and rural locations: 5–10 business days
These are estimated delivery timelines and are not guaranteed dates. Delays may occur due to weather conditions, transportation disruptions, courier issues, public holidays, high order volumes, or other circumstances beyond our reasonable control.
3. Shipping Charges
Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.
Shipping charges may vary depending on factors such as:
- Delivery location
- Product weight and dimensions
- Number of products ordered
- Applicable offers or promotions
If free shipping is available for a particular order or promotion, the applicable terms will be displayed on the website.
4. Delivery Address
Customers are responsible for providing complete and accurate delivery information while placing an order.
Please ensure that the following details are entered correctly:
- Full name
- House/flat number
- Street/locality
- City
- State
- PIN code
- Mobile number
Kashi Biker’s World will not be responsible for delivery delays or failed deliveries resulting from incorrect, incomplete, or inaccurate information provided by the customer.
5. Order Tracking
Once your order has been dispatched, tracking details may be provided through your registered email address or mobile number.
You can use the tracking information to monitor the progress of your shipment through the respective courier service.
Please note that tracking information may take some time to become active after the shipment has been handed over to the courier.
6. Delivery Attempts
Our courier partners may make multiple delivery attempts if the recipient is unavailable.
If an order cannot be delivered because of an incorrect address, unavailable recipient, unreachable phone number, refusal to accept the package, or other customer-related reasons, the shipment may be returned to Kashi Biker’s World.
Additional shipping or re-delivery charges may apply if a returned shipment needs to be sent again.
7. Damaged or Tampered Packages
Customers are advised to carefully inspect the package at the time of delivery.
If the package appears damaged, opened, or tampered with, please:
- Inform the delivery person immediately, where possible.
- Take clear photographs or videos of the package.
- Keep the original packaging.
- Contact Kashi Biker’s World as soon as possible.
Photographs, videos, order details, and other information may be requested to verify a damage or tampering claim.
8. Delayed Delivery
Although we make reasonable efforts to deliver orders within the estimated timeframe, unforeseen circumstances may cause delays.
These circumstances may include:
- Severe weather
- Natural disasters
- Transportation disruptions
- Courier delays
- Public holidays
- Government restrictions
- High order volumes
- Incorrect delivery information
- Other circumstances beyond our reasonable control
Kashi Biker’s World will make reasonable efforts to assist customers in tracking delayed shipments.
9. Missing or Incorrect Products
If you receive an incorrect product, missing item, or incomplete order, please contact us as soon as possible after delivery.
We may request photographs, videos, packaging details, order information, or other relevant evidence to investigate the issue.
Approved claims will be handled according to our Return and Refund Policy.
10. Shipping Restrictions
Certain products or delivery locations may have shipping restrictions depending on courier availability, applicable regulations, or logistical limitations.
If we are unable to deliver an order to the provided location, we may contact you to arrange an alternative delivery option or process an appropriate cancellation and refund, where applicable.
11. Contact Us
For any questions regarding shipping or delivery, please contact us:
Kashi Biker’s World
Address: Deepak Vihar, Shital Vihar, Khora Colony, Sector 62A, Noida – 201309
Phone: +91-9818882295
Email: kashibikersworld@gmail.com
